Solution Synopsis :: End-to-End solutions
This synopsis summarizes highlights of end-to-end solutions designed and implemented
for our enterprise clients. Detailed case studies with solution details are available
on request.
Donation Management System for CRY, India
One of India’s leading NGOs, Child Rights and You (CRY)
is also one of the largest public charities in the country. CRY operates through
a network of branches across India and raises funds through multiple channels including
web, direct sales agents, direct debits, credit cards, payroll giving et cetera.
CRY’s fund-raising process comprises collections, deposits of collected funds, creation
of donors, identification of causes towards which funds have to be allocated, issuing
receipts and filing of statutory reports under various applicable laws. Until 2006,
these processes were decentralized with each branch managing these activities on
local desktop applications. This decentralization not only led to a duplication
of efforts but also higher maintenance costs. Further, CRY's management did not
have a unified, real-time view of their resource generation or donor database. With
over 25 percent growth, these systems were not able to support expansion plans.
Therefore CRY's IT envisioned the centralization of the entire fund-raising process.
The main objectives of the process were to shorten the collection-to-cash cycle,
leverage on resources for post-collection activities such as donor entry and receipting,
allow anytime, anywhere access to donation activities and provide real-time MIS
at all organization levels.
Symmetry worked with CRY IT to re-engineer the donation processes and mapped them
to specific system requirements. Symmetry developed the Centralized Donation Management
System as a 100 percent web-based system on the ASP.NET framework with SQL Server
2005. Symmetry also leveraged on SQL Server/Excel to create user-definable reporting
templates and data filters.
Symmetry’s centralized Donation Management System went live in CRY in August 2007
and is now being used by over 100 users across India.
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