Solution Synopsis :: End-to-End solutions

This synopsis summarizes highlights of end-to-end solutions designed and implemented for our enterprise clients. Detailed case studies with solution details are available on request.

Donation Management System for CRY, India

One of India’s leading NGOs, Child Rights and You (CRY) is also one of the largest public charities in the country. CRY operates through a network of branches across India and raises funds through multiple channels including web, direct sales agents, direct debits, credit cards, payroll giving et cetera. CRY’s fund-raising process comprises collections, deposits of collected funds, creation of donors, identification of causes towards which funds have to be allocated, issuing receipts and filing of statutory reports under various applicable laws. Until 2006, these processes were decentralized with each branch managing these activities on local desktop applications. This decentralization not only led to a duplication of efforts but also higher maintenance costs. Further, CRY's management did not have a unified, real-time view of their resource generation or donor database. With over 25 percent growth, these systems were not able to support expansion plans. Therefore CRY's IT envisioned the centralization of the entire fund-raising process. The main objectives of the process were to shorten the collection-to-cash cycle, leverage on resources for post-collection activities such as donor entry and receipting, allow anytime, anywhere access to donation activities and provide real-time MIS at all organization levels.

Symmetry worked with CRY IT to re-engineer the donation processes and mapped them to specific system requirements. Symmetry developed the Centralized Donation Management System as a 100 percent web-based system on the ASP.NET framework with SQL Server 2005. Symmetry also leveraged on SQL Server/Excel to create user-definable reporting templates and data filters.

Symmetry’s centralized Donation Management System went live in CRY in August 2007 and is now being used by over 100 users across India.   Read More...